Virtual Assistant

Delegate Operations, Focus on Growth

Professional virtual assistants dedicated exclusively to your business. From admin and customer support to bookkeeping — all handled by experienced VAs from our Jakarta-based agency.

VA Services

Professional VAs for Every Business Need

Our VAs are not typical freelancers — they are full-time professionals trained in modern tools and dedicated exclusively to your business.

Admin & Executive VA

Email managementschedulingdata entrydocument preparationtravel booking

Manage your inbox, schedule meetings, handle data entry, prepare documents, and book travel. Let your VA take care of admin so you can focus on strategy.

Google Workspace, Notion, Calendly, Zoom, Trello

Customer Support VA

Live chatemail supportticketingphone supportSOP management

Handle customer inquiries, manage tickets, and provide fast responses across all channels. Boost customer satisfaction without adding headcount.

Zendesk, Freshdesk, Intercom, WhatsApp Business, Tidio

Social Media VA

Content schedulingcommunity managementbasic designhashtag research

Schedule posts, respond to comments and DMs, research hashtags, and manage your online community. Perfect for businesses needing a consistent social media presence.

Buffer, Canva, Meta Business Suite, Later, Hootsuite

Bookkeeping & Finance VA

Invoiceexpense trackingreconciliationfinancial reportstax prep

Record transactions, manage invoices, reconcile bank statements, and prepare monthly financial reports. Clean books without hiring a full-time accountant.

Xero, QuickBooks, Jurnal.id, Google Sheets, Wave

Research & Data VA

Market researchcompetitor analysislead generationdata scrapingreport compilation

Conduct market research, analyze competitors, generate leads, scrape data, and compile reports for better business decisions.

LinkedIn Sales Navigator, Google, Ahrefs, Spreadsheets, Notion

E-commerce VA

Product listingorder managementmarketplaceinventoryreturns handling

Manage product listings, process orders, update inventory, handle returns, and customer service on marketplaces like Shopify, Tokopedia, and Shopee.

Shopify, Tokopedia Seller, Shopee Seller, WooCommerce, Lazada Seller

HR & Recruitment VA

Job postingCV screeninginterview schedulingonboarding docsattendance tracking

Post job openings, screen CVs, schedule interviews, prepare onboarding documents, and track attendance. Ideal for fast-growing companies.

LinkedIn, Jobstreet, Glints, Google Workspace, BambooHR

Project Management VA

Task trackingdeadline managementmeeting notesprogress reportsteam coordination

Manage tasks, track deadlines, take meeting notes, prepare progress reports, and coordinate teams. Keep all projects on track.

Asana, Trello, Jira, Monday.com, Slack, Notion

Content & Copywriting VA

Blog writingemail copywritingSEO contentproofreadingcontent repurposing

Write blog articles, email marketing copy, SEO content, proofread, and repurpose content across formats. Consistent content without hiring a full-time writer.

Google Docs, Grammarly, WordPress, Mailchimp, Surfer SEO

Data Entry & CRM VA

CRM managementdata cleaninglead scoringpipeline trackingcontact management

Input and clean data, manage CRM, score leads, track sales pipeline, and update contact databases. Data always clean and up-to-date.

HubSpot, Salesforce, Pipedrive, Zoho CRM, Google Sheets

Personal Assistant VA

Calendar managementemail filteringgift orderingevent planningpersonal errands

Manage personal calendar, filter important emails, order gifts, plan events, and handle personal errands. A professional personal assistant for your daily needs.

Google Calendar, WhatsApp, Notion, Traveloka, Tokopedia

Real Estate VA

Property listinglead follow-updocument preparationmarket researchCRM management

Manage property listings, follow up with potential buyers, prepare transaction documents, research property markets, and manage client databases.

Rumah123, OLX, Google Workspace, Canva, CRM Tools

Ideal For

Who Needs a Virtual Assistant?

Founders & CEOs

Spending too much time on admin tasks? Delegate to a VA so you can focus on strategy and business growth.

Growing Teams

Your team is expanding but not ready to hire full-time for every function? A VA can fill operational gaps quickly and efficiently.

E-commerce & Online Stores

High order volume in your online business? An e-commerce VA handles listings, order processing, and customer service daily.

Customer-Facing Businesses

High volume of customer inquiries but no support team yet? A customer support VA is ready to handle all your communication channels.

Startups & Scale-ups

Need operational help but don't have the budget for many full-time hires? A VA is a fast, cost-effective solution for multiple functions at once.

Real Estate Agents & Freelancers

Too many clients to handle admin yourself? A personal assistant VA or real estate VA is ready to help manage everything.

Advantages

Why Choose a Virtual Assistant from Staroster

Dedicated & Full-time

Our VAs work full-time dedicated to one client. No shared resources — 100% focused on your business.

Trained in Modern Tools

Every VA is trained in tools like Slack, Notion, Asana, Google Workspace, and industry-specific tools relevant to your business.

Team Lead for VA Teams

For teams of 2 or more VAs, we provide a team lead to coordinate the work. No micro-management needed on your end.

Replacement Guarantee

Not the right fit? We replace your VA within the first 30 days at no extra cost. No questions asked.

Start Part-time

Not ready for full-time? Start with a part-time package (4 hours/day) and scale up as needed.

Regular Work Reports

Our VAs provide daily and weekly reports so you always know the progress and output of their work.

How It Works

From Need to Placement

01

Consultation

We learn about your specific needs — role, skills, budget, and timeline.

02

Matching

Our team matches your requirements with the best candidates from our talent pool.

03

Screening

Technical interview, skill test, and background check for every candidate.

04

Onboarding

Your selected candidate starts working with full onboarding support from our team.

FAQ

Questions About Virtual Assistants

VA pricing starts with a part-time package (4 hours/day). For full pricing details, visit our pricing page or contact our team for a free consultation.

Our VAs are full-time professionals dedicated to one client. They go through a selection process, are trained, and backed by our management team. Freelancers typically juggle multiple clients at once.

We offer 12 VA specializations: Admin & Executive, Customer Support, Social Media, Bookkeeping & Finance, Research & Data, E-commerce, HR & Recruitment, Project Management, Content & Copywriting, Data Entry & CRM, Personal Assistant, and Real Estate VA.

Through the tools you use every day — Slack, WhatsApp, email, Zoom, or any other tool you prefer. Our VAs adapt to your workflow.

The minimum contract is 1 month. After that, it is month-to-month. You can scale up, scale down, or stop anytime with 2 weeks notice.

Your VA can start working within 1-2 weeks after the initial consultation. Onboarding to your workflow and tools typically takes 3-5 business days.

By default, VAs work 09:00-18:00 WIB / GMT+7 (Monday-Friday). For special needs like shift work or weekends, let us know during the consultation.

Pricing Estimate

Invest in Efficient Operations

Transparent pricing based on work model. Includes management fee and support from our team.

View Pricing Details

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